Exchanges & returns:
Important: We can only accept clean and unworn products. Always try on briefs and bodysuits always try them on over your own underwear.
Return deadline: 14 days—after this period, only exchanges or refunds in the form of a voucher are possible. Thank you for your understanding.
Postage: Paid by the customer.
Sale: We cannot accept returns or exchanges on discounted items.
"Design your own Bralette": We cannot accept returns or exchanges forproductsthat we have sewn especially for you based on your specifications.
You can find detailed information here.
Repairs:
Longevity is important to us, which is why we repair your favorite thoughts of september items. You can find more information about this here.
Custom-made products and adaptations:
Can't find what you're looking for, want a model in a different color, or would like a customization? No problem—we can do (almost) anything! Just send us a message or give us a call!
If you have any questions, you can contact us.