Exchanges & returns:

Important: We can only take back clean and unworn products. Briefs and bodysuits always try on over your own underpants.

Deadline for returns: 14 days - after this period, only exchanges or refunds in the form of a voucher are possible. Thank you for your understanding.

Postage: To be paid by the customer.

Sale: We cannot take back or exchange reduced items.

You can find detailed information here.

Repairs:

Longevity is important to us, which is why we repair your favorite piece from thoughts of september. You can find the information here.

Custom-made products and adaptations:

Du findest nicht, was du suchst, wünschst dir ein Modell in einer anderen Farbe oder möchtest gerne eine Anpassung? Kein Problem - wir können (fast) alles umsetzen! Schreib uns dazu einfach eine Nachricht oder ruf an!

If you have any questions, you can contact us.